Shipping

Shipping Information

At Prima Generator, we understand that fast, secure, and dependable delivery is just as important as the quality of the products we sell. Every shipment is carefully processed, professionally packaged, and delivered through trusted logistics partners to ensure your order arrives safely and on time. Whether you are purchasing a portable generator for your home or commercial power equipment for your business, we are committed to providing a smooth and worry-free shipping experience.

FREE Shipping

Many of our products qualify for FREE standard shipping within the contiguous United States. Eligible items are clearly identified on the product page. This allows our customers to enjoy significant savings without compromising delivery quality or reliability.

Express Delivery

For customers who need their equipment as quickly as possible, we offer expedited shipping services through leading international carriers including DHL and FedEx. Transit times vary depending on destination, product size, and service availability.

Freight Shipping

Large generators, industrial equipment, transfer switches, and oversized products are professionally shipped through trusted freight carriers using ground freight, LTL freight, or ocean cargo services depending on destination and customer requirements.

Our Shipping Partners

To provide dependable delivery services, Prima Generator partners with some of the most respected logistics providers in the industry. Our shipping network enables us to deliver orders efficiently throughout the United States and selected international destinations.

  • DHL Express
  • FedEx
  • UPS Freight
  • LTL Freight Carriers
  • Ground Freight Services
  • Ocean Cargo Shipping

Every Shipment Includes

✔ Professional Packaging

✔ Shipment Tracking

✔ Secure Handling

✔ Fully Insured Shipping Available

✔ Reliable Delivery Partners

✔ Dedicated Customer Support

Shipping Process

1

Order Confirmation

Your order is reviewed and confirmed by our fulfillment team.

2

Careful Packaging

Products are professionally packaged to minimize the risk of damage during transit.

3

Shipment Dispatch

Orders are transferred to the selected shipping carrier and tracking information is provided whenever available.

4

Safe Delivery

Your equipment arrives safely at its destination, ready for installation or use.

Important Shipping Information

  • Processing time may vary depending on product availability.
  • Oversized products may require freight delivery appointments.
  • Shipping costs are calculated based on destination, dimensions, weight, and shipping method selected.
  • Tracking information will be provided once your order has been shipped whenever applicable.
  • Please inspect freight shipments upon delivery and report any visible shipping damage immediately.
  • International shipments may be subject to customs duties, taxes, and import regulations imposed by the destination country.
  • Delivery times shown are estimates and may vary due to weather conditions, carrier delays, or other circumstances beyond our control.

Shop With Complete Confidence

Whether your order ships free, via DHL, FedEx, ground freight, or ocean cargo, every shipment is handled with the highest level of care. From secure packaging to dependable transportation, our goal is to ensure your investment reaches you safely, efficiently, and ready to perform. At Prima Generator, delivering exceptional products also means delivering exceptional service every step of the way.

Contact Our Shipping Team